Last Updated: August 17, 2026
REPAIRS AND DAMAGES
| E-BIKE | ||
|
RENT RENT-TO-OWN SPLIT PAYMENT TRADE-IN |
SALE* WHIZZCARE |
|
|
Any cosmetic alterations or surface scratches on the frame |
$190.00 |
$190.00* |
|
Any fasteners replacement |
- |
$9.00 |
|
Any lights damage (Breeze, Storms) |
$39.00 |
$39.00 |
|
Any lights damage (Monster, Thunder) |
$59.00 |
$59.00 |
|
Any spoke damage (Breeze, Storms, Monster) |
$49.00 |
$49.00 |
|
Any structural frame damages |
$500.00 |
$500.00* |
|
Basket loss/damage |
$11.00 |
- |
|
Battery charger loss/damage (Breeze, Storms) |
$49.00 |
$49.00 |
|
Battery charger loss/damage (Thunder, Monster) |
$79.00 |
$79.00 |
|
Battery compartments replacement (Breeze, Storms) |
$29.00 |
$29.00 |
|
Battery compartments replacement (Thunder, Monster) |
$39.00 |
$39.00 |
|
Bearings/headset replacement |
- |
$39.00 |
|
Bicycle alarm loss/damage |
$29.00 |
$29.00 |
|
Brakes system damage - Caliper, Lever |
$59.00 |
$59.00 |
|
Brakes system damage - Brake cables |
$29.00 |
$29.00 |
|
Controller damage (Breeze, Storms) |
$79.00 |
$79.00 |
|
Controller damage (Monster, Thunder) |
$89.00 |
$89.00 |
|
Display damage (Breeze, Storms, Thunder) |
$59.00 |
$59.00 |
|
Display damage (Monster) |
$79.00 |
$79.00 |
|
Drivetrain damage |
$39.00 |
$39.00 |
|
Electrical cables/components replacement - Power cable, Harness |
$49.00 |
$49.00 |
|
Electrical cables/components replacement - Sensor |
$29.00 |
$29.00 |
|
Electrical cables/components replacement - GPS replacement |
$69.00 |
- |
|
Fender damage |
$29.00 |
$29.00 |
|
Front wheel damage (Breeze) |
$39.00 |
$39.00 |
|
Front wheel damage (Storms) |
$79.00 |
$79.00 |
|
Front wheel damage (Monster, Thunder) |
$119.00 |
$119.00 |
|
Full paint restoration |
$300.00 |
$300.00* |
|
Handlebar setup damage |
$29.00 |
$29.00 |
|
Handlebar setup damage - Grips, Bell |
$19.00 |
$19.00 |
|
Key System loss/damage |
$29.00 |
$29.00 |
|
Kickstand replacement |
$29.00 |
$29.00 |
|
Motor replacement |
$199.00 |
$199.00 |
|
Phone mount loss/damage |
$11.00 |
- |
|
Rear rack replacement |
$59.00 |
$59.00 |
|
Rear wheel damage (Breeze) |
$189.00 |
$189.00 |
|
Rear wheel damage (Storms) |
$219.00 |
$219.00 |
|
Rear wheel damage (Monster, Thunder) |
$259.00 |
$259.00 |
|
Saddle/seat post replacement (Breeze, Storms) |
$29.00 |
$29.00 |
|
Saddle/seat post replacement (Monster, Thunder) |
$39.00 |
$39.00 |
|
Service fee* |
$9.00 |
$9.00 |
|
Suspension component damage |
$99.00 |
$99.00 |
|
Throttle damage |
$29.00 |
$29.00 |
|
Tire damage (Breeze, Storms) |
$39.00 |
$39.00 |
|
Tire damage (Monster, Thunder) |
$49.00 |
$49.00 |
|
Tube service |
- |
$29.00 |
|
Brake pad service |
- |
$19.00 |
|
U-Lock and key loss/damage |
$39.00 |
- |
*The fee is applied every time Customer is requesting a repair service from Whizz.
| BATTERY** | ||
|
RENT RENT-TO-OWN SPLIT PAYMENT TRADE-IN |
SALE* |
|
|
Charging or Power port damage |
$19.00 |
$19.00 |
|
Cover damage |
$49.00 |
$49.00 |
|
Display damage |
$19.00 |
$19.00 |
|
Severe or Irreparable damage |
$450.00 |
$450.00 |
*Fee may apply in case of Agreement termination.
** Customers previously invoiced $150.00 for Any cosmetic and minor operational battery damages, or $450.00 for Any severe structural, safety damages, or battery loss, remain subject to those charges. Prior invoices are not affected by updates to this price list.
FEES AND FINES
| E-BIKE | |
|
Administrative fee |
$150.00 |
|
Repossession: Company recovery of E-Bike |
$190.00 |
|
False Repo fee |
$50.00 |
|
Repeat Repo fee |
$250.00 |
|
Conducting mechanical work on the bicycle without a written consent from Whizz |
$45.00 |
|
Early Cancellation Fee (Split Payments) |
$100.00 |
|
Late fee |
16% of the total monthly subscription amount |
|
Unauthorized sale of Company's Property |
$150.00 |
THEFT OR LOSS
|
|
Intentional destruction or loss / theft of E-bike (incl. the battery) |
Intentional destruction or loss / theft of E-Bike (if the battery, keys, U-lock and charger are returned in acceptable condition) |
Company recovery (REPO) |
|
Without Protection Plan or Peace of Mind Plan |
$1350.00 |
$1000.00 |
$150.00 |
|
With Protection Plan or Peace of Mind Plan |
$1350.00 |
$500.00
Only applies if: · E-Bike was properly secured. · Police report has been filed. · No outstanding debts older than 1 month are present.
|
$75.00 |