How to swap
your battery guide

  • 1

    Open your Whizz personal account — in the app or browser.

  • 2

    Tap Battery Swapping in the main menu.

  • 3

    Go to the My Batteries section.

  • 4

    Choose the battery you want to swap and tap Swap Battery.

  • 5

    Scan the QR code on the cabinet — make sure camera access is allowed on your phone.

  • 6

    Insert your battery into the open slot, plug it in fully, and close the door.

  • 7

    Take the charged battery from the newly opened slot, unplug it, and close the door.

  • 8

    Still got questions? Watch the video tutorial on how to swap your battery — tap this link.

Mobile app screen showing a navigation menu with options like Catalog, What's new, Subscription, Purchases, Payments & Invoices, Battery Swapping, About us, FAQ, and Documents under New York city and user John Smith with 200 bonuses.
Need help?

Whizz Support:

PopWheels Support — for cabinet-related questions: